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FAQ Generator

Analyze support conversations, identify common questions, and generate an FAQ document

Support 5 steps 4 tools 4 servers

Example Prompt

Analyze our support channels and generate an FAQ from the most common questions

About

This skill mines support conversations from Slack and Discord to identify the most frequently asked questions. It clusters similar questions, drafts clear and concise answers based on past responses, and produces a structured FAQ document that can be published to reduce repetitive support requests.

Workflow Steps

1

Read recent messages from Slack support channels to gather common questions

📥 Read Channel History
2

Read recent messages from Discord support channels for additional questions

📥 Read Discord Messages
3

Cluster similar questions and identify the most frequently asked topics

🧠 Structured Reasoning
4

Draft clear answers for each FAQ entry based on historical responses

🧠 Structured Reasoning
5

Write the structured FAQ document to a file for publishing

✏️ Write File

Tags

faqsupportknowledge-baseautomation